At Fabliner, we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions for shipping, delivery, and related processes when you shop with us at fabliner.com.
1. Shipping Locations
- Domestic Shipping: We deliver across India.
- International Shipping: We ship worldwide, subject to customs and regulations of the destination country.
2. Shipping Charges
- Domestic Orders: Shipping charges are calculated at checkout and depend on your location and order value. Free shipping is available for orders above 2000/-.
- International Orders: Charges vary based on the destination country and package weight. Additional customs fees may apply, which are the responsibility of the buyer.
3. Delivery Timeframes
- Domestic Orders: Orders are typically delivered within 4-11 business days from the dispatch date.
- International Orders: Delivery may take 10-20 business days depending on the destination and customs clearance.
Note: Delivery times may vary due to unforeseen circumstances like weather conditions, courier delays, or holidays.
4. Order Processing
- Orders are processed within 1-3 business days of payment confirmation.
- Orders placed on weekends or holidays will be processed on the next working day.
5. Tracking Your Order
Once your order is dispatched, a tracking ID and link will be shared via email or SMS. You can use this information to track your package in real-time.
6. Failed Deliveries
- If delivery is unsuccessful due to an incorrect address, unavailability, or refusal to accept the package, the order will be returned to us. Reshipping charges will apply.
- Please ensure your shipping details are accurate to avoid delays.
7. Damaged or Lost Packages
- If your package arrives damaged, contact us immediately at fablier.contact@gmail.com with photos of the damage. We will arrange for a replacement or refund as applicable.
- In case of lost packages, we will work with the courier service to resolve the issue and ensure customer satisfaction.
8. Customs and Duties (International Orders)
For international shipments, customs duties and taxes may be applicable based on the destination country. These charges are borne by the buyer and must be paid at the time of delivery.
9. Changes to Shipping Address
- Address changes can only be made before the order is dispatched.
- To request changes, contact us at fablier.contact@gmail.com or +91 76240 17633.
10. Contact Us
For any shipping-related queries or issues, please reach out to us:
- Email: fabliner.contact@gmail.com
- Phone: +91 76240 17633
Thank you for shopping with Fabliner. We value your trust and strive to make your shopping experience smooth and enjoyable!